Customer Success

How CyberCX successfully designed a tailored, secure and scalable cloud solution for new FinTech business WageSplitter in only a few weeks

 

With plans to double their headcount and scale their product offerings rapidly, new FinTech startup WageSplitter partnered with leading cloud solutions provider CyberCX to create their network architecture.

Being a startup in 2021, WageSplitter knew they had to be 100 percent in the cloud. After the company investigated a number of local and global cloud management providers, CyberCX became the obvious choice. Confident in their ability to meet WageSplitter’s on-going needs they offered 12 months of free support, tailored to match the company’s launch into the cloud.

Connecting with a company’s payroll system, WageSplitter allows employees to access up to 35 percent of their accrued wages between pay cycles. This can then be used for unexpected or emergency expenses such as replacing a fridge, car repairs, or to pay a culmination of bills and ease cost of living pressures.

WageSplitter Chief Technology Officer Rajesh Ramanathan explained that the most important aspect of developing a product that deals with the payroll of employees is ensuring all safeguards are in place.

‘You need to abide by stringent data security compliance,’ he said, adding, ‘CyberCX has extensive experience helping startups and established companies set up cloud infrastructure that adheres to privacy regulations. So they made it very easy for us over the past 12 months.’

 

CyberCX unites our country’s most trusted cyber experts to deliver a comprehensive cyber capability for Australia and New Zealand enterprises.

With a workforce of 1300+ cyber security professionals, a footprint of more than 20 offices across Australia and New Zealand, and a global presence in Europe and the US, CyberCX offers the ultimate end-to-end cyber service.

 

‘CyberCX is very responsive to the needs of WageSplitter’, says Rajesh. As a startup within the burgeoning FinTech sector the company needed to get on top of their workload migration quickly. When it came to setting up infrastructure, CyberCX, with their designated Principal Cloud Architect on call every step of the way, responded faster than large multinational organisations could typically do.

‘For a growing startup, access to a single point of contact when building out cloud architecture is invaluable,’ Rajesh said, adding, ‘we received first-class customer service from day one. And that has continued to today.’

‘Even though CyberCX is a more established business than WageSplitter, I think they really understood our growth phase as they too are a growing business,’ said Art Czernecki, Software Architect at WageSplitter.

After outlining the scope of works, addressing WageSplitter’s existing needs and ensuring room to scale the business in the future, CyberCX was able to propose the perfect architect solution, tailored to WageSplitter’s needs.

‘I have some experience building SaaS solutions’, says Art, ‘however it was amazing to have CyberCX there to bounce ideas off. They have much more experience in networking infrastructure and best practices.’

 

Art said CyberCX provided advice on the network architecture and how to set up the AWS accounts and load balancing. ‘WageSplitter is fully on AWS for its 99.999% uptime accessible service. Their infrastructure is also designed to have high availability, be easily portable, and containerised,’ he added.

With CyberCX’s repeatable architectures and processes, Wagesplitter was testing their technology in their AWS landing zone within eight weeks. Something which would have taken months or even years to create from scratch.

CyberCX discussed several solutions and suggested WageSplitter implement a hub and spoke architecture. “Coming from a development background I initially thought this approach is great for network security but was too much for one person to manage in a small startup,’ Art said. ‘But having the support from CyberCX meant we could introduce a higher level of network architecture. Adding the AWS hub account has been beneficial for monitoring network traffic and having a firewall in front protects all environments equally to minimise any vulnerabilities.’

Rajesh commented on how AWS offers a cleaner and easier way to automate and manage WageSplitter processes such as Terraform and CloudFormation.

He says working with CyberCX has been simple and seamless. “A big benefit is the fast response we receive from their service team. Flexibility is built into the solution provided, which allows us to scale as needed. They’re also very proactive, listening to our needs but then offering alternative solutions or making small changes. It’s been a fantastic journey.’

 

While WageSplitter have focused on product development and ensuring the network infrastructure on AWS met the company needs, CyberCX have focused on developing strategies that will allow for future growth while delivering efficiencies and cost-effective solutions.

Art highlighted that having a small, yet growing team, WageSplitter need to create and execute plans quickly. ‘From an initial meeting to having cloud formation templates ready took only a couple of weeks. And the infrastructure was up and running approximately one week later. For a business like ours, that is a huge benefit.

‘Knowing the infrastructure they put in place is secure gives us a lot of time to focus on creating and delivering new products, on-boarding new team members and growing the business.’

Art described working with CyberCX as easy, collaborative, and fast. ‘The support and understanding of our needs has been outstanding. Rajesh and I would highly recommend CyberCX to any company looking for innovative and tailored cloud service solutions.’